What services can we help you with?

Systrix is able to offer both inbound and outbound call center services and are ready and able to take on any of the following operations from your business, please contact one of our advisors today to discuss how we can help.

• Customer care

We consider customer service to be our strength, well we have been successfully providing this service to happy clients for years and the Systrix customer care team is able to assist you in all manner of ways; from helping to resolve issues with current customers to finding out just why those rejections happen and what you can do to turn them around. Subscription management, list management and polite follow up calls are all part of our repertoire

• Telesales

Need to take a product to market quickly and effectively? There is no substitute for actually speaking to your prospects. Telesales is the lifeblood of most businesses and here at Systrix we can handle large volumes of outbound calls but to a standard that guarantees results.

• Lead generation

Like to handle your own sales but don’t have the time for all the cold calling groundwork? Let us take away the pain, whether you need to establish leads to sell financial products or building plans we have a solution for you.

• Surveys / focus group studies

Systrix is able to offer large scale, high volume survey calling or specific and targeted focus group studies. Our experienced staffs will politely and confidently ask the questions to get the answers your business needs.

• Virtual executive assistant

If you need or just want the organization simplicity and also the kudos of an executive assistant but don’t have the space or budget to hire a full time on site employee then why not take advantage of our Virtual executive assistant. We are able to offer you a high level service in either Spanish or English from a native speaker who is trained in high-level communication. We can link to your diary system to ensure you are kept up to date on appointments and calls that need your attention.

• Direct / Email marketing follow up

Mail marketing campaigns are big business, either via the Internet or post but why spend all that money on a campaign and then just wait? Our team can provide mail marketing follow ups that turn maybes into yes’s and find out the reason behind the no’s so your business can position itself better in the future. (Why not take advantage of Systrix’s ICTG platinum package and combine both your marketing campaign and follow up calls into one affordable package)