Pricing options for your call center

We know that all businesses are different and that all call center needs vary. However when it comes to pricing and packages we try to keep things as simple as possible. Systrix has two basic pricing plans which can then be adjusted to suit your companies individual need, for example if you require 24/7 support with a higher service level then we can accommodate this and adjust the price accordingly. Below is a brief summary of the two pricing options, please contact one of our team members to talk through your needs and we will be able to offer you a quote.

Pay per call / minute Pricing Package

Systrix offers all clients a live operator and dedicated phone line, we can monitor the number of calls we make or receive in relation to your business and bill you based upon this number. You get a great level of service and pay only for what you use. We are not able to offer this service for 24/7 or for out of hours calls.

Pay Monthly Pricing Package

Systrix has great pay monthly packages (with annual discounts), this approach offers customers a dedicated and exclusive line and email address and dedicated call center operative. As a company that utilizes the phone a lot to build customers and keep in touch with existing ones the pay monthly option gives you the greatest flexibility. We will build a custom pay monthly package which will depend upon your SLA needs and the volumes of inbound or outbound calls. This ensures that you get enough representatives dedicated to your company and we are prepared for any overflow that might occur

As every business is unique and therefore every call center project is different Systrix will custom create an outsourcing package and price for each customer. To find out more please contact us today and once we have the complete picture we will get back to you within 24 hours with a pricing plan.